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How long is the product warranty?
How long is the product warranty?
The current regulatory enactments do not determine how long the warranty period for a product should be. It is usually considered that it should be at least 2 (two) years. However, the manufacturer may also specify a shorter or longer warranty period or not specify one at all. Regardless of the warranty provided by the manufacturer, if the buyer is a natural person within the meaning of the Consumer Rights Law, the buyer simultaneously with the purchase of the product or service acquires the right to file a claim with the seller for non-compliance of the product or service with the terms of the contract within 2 (two) years from the date of purchase.
How can I return an item purchased from the RITO e-store?
How can I return an item purchased from the RITO e-store?
When purchasing a product in the RITO e-shop www.rito.lv, the buyer may exercise the right of withdrawal and unilaterally withdraw from the contract (purchase of goods in the e-shop) within 14 calendar days after the delivery of the relevant goods. In the event of a return of goods, the money for the delivery of goods will not be refunded. Read more.
What are the delivery options and costs?
What are the delivery options and costs?
For purchases made in the e-store, delivery by courier or sending to one of the Omniva, DPD Pick-up or Venipak Pickup network parcel machines is offered. The cost of delivering goods depends on the total weight of the order if delivery is made by courier. You can read more about delivery and costs in the Delivery costs section.
How can I pay for my order?
How can I pay for my order?
You can pay for your order using online banking, a payment card, or via Apple Pay and Google Pay.
Can businesses shop in the RITO e-store?
Can businesses shop in the RITO e-store?
Yes, it is possible. When placing an order, you will be offered to place it as a legal entity or an individual.